Institutions
Communicating with the communities, members and publics an institution exists to serve.
What we do for youWe help our clients communicate with clarity, earn public trust, manage reputation and build relationships that support their objectives.
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Building credible brands, trusted leaders and meaningful public relationships.
PT Public Relations & Strategic Communication helps institutions, businesses, political leaders and public personalities understand their audiences, define their message, manage their reputation and build lasting stakeholder relationships.
Public relations is not publicity. It is a management function concerned with relationships, reputation, stakeholder understanding and public trust.
Communicating with the communities, members and publics an institution exists to serve.
What we do for youPositioning a business, launching what it sells, and protecting what it has built.
What we do for youLeadership communication — strategy, constituency understanding and public accountability, not publicity alone.
What we do for youBuilding a professional public profile, and managing the exposure that comes with it.
What we do for youEight practice areas. Most engagements draw on several.
We study your existing communication environment before proposing any strategy.
The foundation that guides everything you say afterwards.
Professional, credible relationships with the media — built before you need them.
Aligning identity, conduct, communication and public perception.
Production across every channel — designed for interaction and feedback, not one-way broadcasting.
Identifying, understanding and engaging the people whose view of you matters.
Preparing for, responding to and recovering from communication crises.
Building the communication capability of your own people.
One method, whoever the client is.
Understand the client, the challenge, the environment and the desired outcome.
Research audiences, perceptions, competitors, risks, stakeholders and existing communication.
Define how the client, organisation, leader, product or issue should be understood.
Set objectives, messages, audiences, channels, activities, timelines and budgets.
Produce and distribute appropriate content through suitable media and platforms.
Facilitate dialogue with stakeholders, audiences, communities and the media.
Evaluate reach, response, sentiment, engagement, reputation and practical outcomes.
Communication audits, strategy development, crisis planning, brand positioning, political communication planning and reputation assessment.
Product launches, elections, public awareness campaigns, events, fundraising, advocacy, reputation campaigns and institutional announcements.
Continuous media relations, content production, reputation management, strategic advice, issues monitoring, social media and executive communication.
We operate as your external communication department — for institutions without one, smaller businesses, political offices, associations, personalities and programmes.
“We help clients communicate truthfully, improve relationships and align public perception with credible action.”
We do not promise to make a client look good. That is a different business, and a shorter one.
Tell us the challenge and who you need to reach. We will come back with an assessment of what the communication problem actually is — which is not always the one you were expecting.